1. REGISTER

By clicking on the" access "button at the top on the right, you will proceed with the registration.

So, in addition to accessing the purchase, you can check the status of your orders in the" My account section ".

2. ADD TO CART

By clicking on the" Add to cart "button at the bottom of the product you can transfer all the items you want to buy to your cart. in the cart you will automatically see the total amount of the purchase updated. At any time you can consult the contents of your cart in the box located in the vertical bar and proceed with the purchase steps. It is also possible to update the cart by deleting products or changing the quantity .

3. BUY

Proceeding with the purchase is very easy ! Once you are sure of what you have added to your cart, click on the" buy "button in the box on the left or if you are already on the page of the cart click on " Proceed with the purchase ". From here on follow the steps that are suggested to you until the actual payment. We remind you that in case you need to receive the invoice relating to your purchase you must send an e-mail with the billing data to this address: eshop@dekoidea.com THE SAME DAY OF THE ORDER or you can fill in the appropriate form during check-out.

In our Online Shop we accept all credit and debit cards, including ATMs, plus PayPal, Satispay and normal bank transfers i.

There is no payment on delivery.

The ordered material will be delivered throughout Italy via the BRT express courier or with SDA (Poste Italiane group).

ITALY

Normal shipping € 6.90 *
Shipping by appointment € 11.00

FOREIGN

Germany € 6.90
Austria, France € 9.90
Belgium, Holland, Luxembourg, England € 10.90
Ireland, Denmark, Finland, Sweden, Portugal € 13.90
Estonia, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Hungary, Romania, Bulgaria € 18.90

Delivery times:
Maximum 8 working days

For orders over 39.00 €, shipping is FREE

* for the smaller islands / free zones a supplement of:

- Venice and the smaller islands of Italy € 14.00

- Italian Champion € 69.00

- Livigno € 34.00

The right of withdrawal is governed by law (Legislative Decree 206/2005): the customer-consumer (ie a natural person who purchases the goods for purposes not related to his professional activity or does not make the purchase by indicating a VAT number in the order form) has the right to withdraw from the purchase contract for any reason (if the purchased product does not correspond to expectations, if you have changed your mind, if the product arrives damaged etc.).
To exercise this right, the customer must send Dekoidea a communication within 14 working days from the date of delivery of the goods.
This communication must be sent by e-mail to eshop@dekoidea.com < / span> , with a request for confirmation of receipt, or by registered letter with return receipt. addressed to: Crearreda Srl, Via Calabria 6, 20098 San Giuliano Milanese (MI).
Note: Customers who purchase with VAT number cannot exercise the right of withdrawal.

Method of withdrawal
The right of withdrawal is however subject to the following conditions: < / p>

1) The purchased good must be intact and returned in the original packaging complete in all its parts, including packaging and any documentation. To limit any damage to the original packaging we recommend, when possible, to put it in a second box. In any case, avoid affixing labels or adhesive tapes directly to the original product packaging.

2) The shipment, until it is received in our warehouse, is under the complete responsibility of the customer and at his own expense.

3) Dekoidea is not liable in any way for damage, theft or loss of goods returned by uninsured shipments.

Return of goods
If the customer-consumer has decided to exercise the right of withdrawal by Dekoidea, without prejudice to any restoration costs for damage to the original packaging, will refund the customer the amount of the returned products within 14 days from the return of the goods by reversing the amount charged to the credit card or by bank transfer. In the latter case it will be the customer's responsibility to promptly provide the bank details (including IBAN code) on which to make the refund. The cost of shipping costs will not be refunded.

When the right of withdrawal expires
The right of withdrawal is totally lost in cases where Dekoidea ascertains:

1) Even partial use of the asset;

2) The lack of the original external and / or internal packaging; </ p >

3) The absence of integral elements of the product (accessories, parts, ..);

4) Damage to the product for reasons other than its transport.

For products customized, printed and packaged made to measure for the customer NO REFUNDS ARE PROVIDED a in the face of second thoughts, as required by legislative decree 22/5/99 n. 185, which governs the absence of the right of withdrawal "for the supply of goods made to measure or clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly".

Obviously, in the event that a quality problem of the goods is found at the time of delivery, the provisions of the right of withdrawal on conformity apply e exchanges or refunds of goods.